Your data, plainly explained.

What we collect, and why

We collect only what you choose to give us, plus a small amount of anonymous usage data. Specifically:

• Enquiry (quote request) details — your name, company or brand, email address, country, product type, estimated quantity, target delivery date and your message. We use these solely to prepare and send you a quotation and to correspond with you about your enquiry.
• Newsletter email — if you subscribe to our sourcing notes, we store your email address to send you those occasional emails. Nothing else is attached to it.
• Analytics — we use Google Analytics to understand aggregate traffic and how visitors use the site. Google Analytics sets cookies and may process data outside your country; see Google's own privacy policy for how it handles this.

What we do not do

• We do not sell, rent or trade your personal information to anyone.
• We do not run advertising trackers, remarketing pixels or third-party ad cookies on this site.
• We do not send marketing email to enquiry contacts who have not asked for it — a quote request is not a newsletter subscription.
• We do not collect payment details through this website.

Legal bases

Where the EU/UK GDPR applies to you, we rely on: (a) steps taken at your request prior to entering a contract — for responding to your quote enquiry; (b) your consent — for the newsletter, which you can withdraw at any time using the unsubscribe link in any email or by writing to us; and (c) our legitimate interest in understanding how the site is used — for Google Analytics.

Who your data is shared with

Your enquiry is seen by the Belle Vouz merchandising team who prepare your quotation. Operationally, the website is hosted on our own server infrastructure, enquiry emails are handled through our business email provider, and aggregate traffic data is processed by Google Analytics. These providers process data on our behalf and are not permitted to use it for their own purposes. Because our head office is in Bangladesh, your information may be processed outside your own country; we limit what we collect so that this transfer carries as little of your data as possible.

How long we keep it

Enquiry correspondence is kept for as long as we are actively discussing or fulfilling your requirement, and then as part of ordinary business records. Newsletter emails are kept until you unsubscribe. Analytics data is retained per Google Analytics' standard retention settings.

Your rights

You can ask us at any time to show you the personal data we hold about you, correct it, delete it, or stop using it. If you are in the EU or UK you also have the right to complain to your local data protection authority. To exercise any of these rights, email us — we reply to privacy requests the same way we reply to enquiries: quickly.

External links

The site links out to third parties — for example WhatsApp for chat, Google Maps for directions, and collectivestudioltd.com, our sister company. Once you leave this site, those services' own privacy policies apply.

Changes to this policy

This policy is effective as of 19 July 2026. If we add new ways of collecting data — for example live chat or customer accounts — we will update this page before doing so, and change the effective date above.